Delivery & shipping
Delivery & installation to commercial sites.
How we schedule, deliver and install racks at warehouses, malls, offices and industrial buildings across Singapore.
Last updated: 13 October 2026
Where we deliver
We deliver and install throughout mainland Singapore. Deliveries to offshore islands, restricted sites (for example, airside, port or secured government premises) and Jurong Island are possible by arrangement and quoted separately.
How delivery is priced
There is no flat delivery fee for commercial sites. Charges are quoted per order because they depend on:
- the number and size of racks;
- access — loading bay, goods lift, roller shutter or stairs;
- timing — standard weekday hours or after-hours work;
- whether you want our crew to install, or to assemble yourself.
The delivery and installation charge is confirmed in writing, together with the rack prices, before you pay anything. See our terms and conditions for payment.
Scheduling
Standard deliveries run Monday to Friday. Choose a preferred date when you order; we confirm the actual slot with you. Stock items are normally delivered within one to two weeks of confirmation, sooner when your site is ready.
What we need from you
- Building bookings. Most commercial buildings only accept loading bay, goods lift or work permit bookings from tenants. Please book them for the agreed slot and share any rules with us.
- A clear area. The racking area should be empty, swept and free of obstructions when the crew arrives.
- A contact on site who can sign for delivery and confirm the layout before installation.
- Mall and after-hours work. Let us know the mall's contractor requirements early — some need documents several days in advance.
Installation
Our crew assembles the racks to the agreed layout, levels each bay and sets shelf heights as requested. Racks are freestanding and need no drilling; if a tall or exposed run should be anchored, we will tell you before we start. Packaging is removed when we leave.
Waiting time and failed deliveries
If the crew cannot unload or install at the agreed time because of access, bookings or site readiness, a waiting or re-delivery charge may apply. We will always call first.
Checking your delivery
Please report missing or damaged parts within 48 hours — our return policy explains how we put it right.
Questions
Delivery questions
How much is delivery for commercial racking?
It depends on the quantity, the site and the access. We quote delivery and installation together for your address, and the figure is confirmed before you pay. Request it with your order or free quote.
Do you deliver on weekends or at night?
Standard delivery is Monday to Friday. Early-morning, evening, weekend and overnight mall installations can be arranged at an additional charge.
What if the building has no goods lift?
Tell us beforehand. Our racks are carried in components, so stairs are possible, but they take longer and are quoted accordingly.
Do you take away the packaging?
Yes. When we install, our crew removes the packaging and leaves the area tidy.
Can I collect the racks myself?
Yes, by arrangement from our showroom. See the contact page for the address and hours.